Ensuring every owner contributes to the building's success — a fair, automated 30-60-90 day workflow that protects the treasury, keeps the Committee out of neighbour disputes, and recovers every dollar owed.
A body corporate cannot function if its bank account is empty. When owners fall behind on their levies, it stops essential maintenance, delays safety checks, and puts unfair financial pressure on the neighbours who do pay on time.
At Clearview, our goal is to maintain a "Zero-Arrears" culture. We provide a clear, automated recovery process that starts the moment a payment is missed — consistent, legal, and effective.
By following the BCCM Act to the letter, we protect the building's treasury and ensure the Committee always has the funds required to keep the property safe and valuable.
Digital notification sent — most missed payments resolved at this stage.
Follow-up with BPAY, credit card, and direct debit options clearly displayed.
BCCM Act compliant notice sent. Interest begins accruing per scheme by-laws.
Formal statutory notice served. Committee briefed. Payment plan offered as final resolution.
Principal personally verifies all records before escalation — bulletproof case assembled.
Debt referred with complete forensic records — fast, effective legal recovery.
From friendly automated reminders to specialist legal escalation — a complete, consistent approach that protects every paying owner.
Most missed payments are simple accidents. Our digital banking system sends friendly automated reminders before and after the due date. This low-friction approach helps well-meaning owners stay current without a heavy-handed legal letter from day one.
The owners who pay on time should never have to subsidise the recovery costs of those who don't. We ensure all reasonable recovery fees and interest are charged back to the defaulting owner's account — keeping the building's general fund intact.
Every owner receives a private digital login to view their levy history and upcoming balance in real-time. By providing financial intelligence directly to the owner, we remove excuses and ensure everyone knows exactly what they owe and when it is due.
Sometimes owners face genuine hardship. We provide the Committee with a framework to assess and manage formal payment plans — allowing debt to be recovered over a set timeframe while keeping communication open, respectful, and legal.
If a levy remains unpaid, we follow the formal recovery process required by the BCCM Act with clinical precision — ensuring every notice sent is legally valid, protecting the Committee from appeals, and enabling the building to recover funds through proper channels.
For long-term arrears, we have a direct protocol for escalating debt to specialist legal partners. Because our records are forensic and our notices are perfect, these escalations are fast and effective — ensuring the building's money is returned as quickly as possible.
Two systems that make levy recovery consistent, legally bulletproof, and completely free from Committee involvement in neighbour disputes.
Removing human error from the recovery process
We achieve high recovery rates by taking the "emotion" out of the process. Our digital architecture is programmed with a strict 30-60-90 day workflow. The moment a levy becomes overdue, the system triggers the correct legal notice and applies the interest rate set by the scheme.
This creates a baseline of fairness where every owner knows exactly what the consequences of a late payment will be — consistent, impartial, and legally sound. The Committee never has to confront a neighbour.
System-triggered at each milestone — no manual intervention needed.
All payments and arrears recorded in real-time — no end-of-month processing delays.
Human judgement applied at key decision points — when automation hands over to expertise.
Ensuring accuracy before action is taken
Before any debt is escalated to a legal partner, the Principal personally conducts a forensic audit of the owner's ledger. We verify that every notice was sent to the correct address and that all previous payments were accurately recorded.
This technical double-check ensures the building's case is bulletproof before it reaches a court or tribunal — protecting the scheme from costly legal mistakes and ensuring recovery efforts succeed the first time.
Verified against the current Body Corporate Roll — no notice sent to a previous address.
Ledger reconciled against bank statements — no payment overlooked or mis-posted.
Rate applied per scheme by-laws and BCCM Act — any error corrected before escalation.
Every reminder, notice, and response logged — complete evidence trail for the legal partner.
When a building has a professional Levy Recovery Protocol, the treasury stays strong and levies stay fair for everyone. There is no "Lazy Capital" tied up in unpaid debts, and the Committee can plan for the future with total confidence in their cash flow.
The result is a scheme that is "bankable" and easy to manage because the income is as predictable as the expenses. By choosing a manager who prioritises financial discipline and automated accuracy, your building always has the funds it needs to be the best in the street.
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